Risky Business

June 2003

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From the Board Room...

The MVRMA Board held its Strategic Planning Retreat Monday, May 5, at the Springdale Community Center with Amy Paul from Management Partners Inc. as the facilitator. The following list of action items was developed at that meeting:

  • Evaluate the membership recruitment process to assure consideration of good jurisdictions, maintaining stringent standards, but with a bias toward smart growth.Approved the Actuarial Study for the year ended December 31, 1999.
  • Compile information annually (or on a biennial basis) that provides data and claims analysis (by jurisdiction) on the portion of premium contributions to loss fund as a percent of payouts, frequency of claims, trends regarding what has driven the number of claims and the correlation (or lack thereof) between claims and the cause of claims.
  • Strongly encourage at least one member from each jurisdiction to serve on a committee and be actively involved in MVRMA.
  • Expand opportunities for members to attend conferences (send four Board members per year instead of three) and provide better advance notice to members.
  • Provide an orientation for new members that includes a "spend the day" program with staff.
  • Consider a rotation of committee positions as well as new Executive Board members.
  • Consider starting a "buddy" program for new members.
  • Reaffirm commitment to building the Shock Loss Fund.

 

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FYI:

2003 Membership Survey Results

- Michael Hammond

As a part of our annual work plan, each MVRMA Trustee was asked to complete the 2003 Membership Survey. The survey serves as MVRMA’s report card and is intended to provide feedback to the Board, staff and service providers regarding current service delivery and how it might be improved. Respondents were asked to evaluate MVRMA’s services using the following scale: (5) Exceptional service with very positive results; (4) Service regularly meets and occasionally exceeds expectations; (3) Service is acceptable but normally does not exceed expectations; (2) Service is substandard and requires immediate improvement; and (1) Service is unacceptable. Sixteen of MVRMA’s seventeen members completed and returned the survey. Staff compiled the responses and compared the results to the two most recent surveys completed in 1999 and 2001.

Results of the survey will be discussed at the Personnel and Compensation Committee Meeting and the June Board Meeting. I am pleased to report the following summary of the 2003 Membership Survey:

Claims Administration Services: Members gave this service the highest rating on the survey. The overall rating was 4.7 compared to 4.6 and 4.23 in 2001 and 1999, respectively. One member commented, "Very pleased with the quality of service. Could not be improved!" Another stated, "Very responsive, extremely knowledgeable, and patient with endless questions."

Loss Control Services: The membership expressed a high level of satisfaction with an overall rating of 4.3 compared to 4.2 and 3.93 in 2001 and 1999, respectively. Members’ comments included, "The loss control services and safety training have been very helpful in providing the framework for us to establish the procedures for our loss control program. SPEC is a valuable program. There is a good variety of training opportunities. A great "gem" which most of us do not use enough." It was also noted that training sessions have received quality feedback.

Brokering Service: The overall evaluation was 4.1 compared to 3.6 and 3.78 in 2001 and 1999, respectively. This rating reflected an increased satisfaction in services with responsiveness to questions and concerns noted as the biggest improvement. Members’ comments included, "Marsh has done a wonderful job as a broker for our pool and considering 9/11 we should feel fortunate regarding our coverage and cost. When I need their services, they have been helpful with no problems."

Support Services: Again, members expressed a high level of satisfaction with an overall evaluation of 4.6 compared to 4.5 and 4.37 in 2001 and 1999, respectively. Members rated "responsiveness to questions or concerns" and "quality of information in agenda packets" very high at 4.8 and 4.7. Of the 10 items rated in this area, all received a rating of 4.0 or better. Typical comments included, "Excellent, great staff, great results. Risky Business continues to improve in substance. The staff has taken the organization into the future in a professional, responsive and innovative manner."

Litigation Services: Members have contact with one of three firms that we use for general litigation services. Though members may have somewhat limited contact with MVRMA’s attorneys, the overall opinion was one of satisfaction and confidence. Members rated their overall evaluation of litigation services 4.0 or better for each of the three firms.

Governance Activities: Members provided an overall evaluation of management and governance activities at 4.4 compared to 4.3 in 2001. Keeping members informed on key issues received the highest mark of 4.7. Members commented, "The quality of Board Meetings is very good. I think we should consider mixing up the committees a little more. Staff is well prepared for Board Meetings. I enjoy how cooperatively we work together. We share the same overall goals and understand each other’s particular situation."

Workers’ Compensation TPA Services: The overall evaluation of Workers' Comp TPA services was 4.0 compared to 3.9 and 4.07 in 2001 and 1999, respectively. Members commented, "Comp Management communicates and works well with our staff. The group savings worksheet still is confusing. They (CMI) are more than helpful and prompt."

Miscellaneous: The final section of the survey asked members to provide input concerning current or additional services and the overall benefit of membership in MVRMA. Responses included the following:

1. Supervisory training is an excellent idea.

2. We greatly appreciate the services MVRMA provides. We believe MVRMA has an excellent staff and see no reason for a change in their operations.

3. Great coverage at a reasonable cost. More importantly, we are not at the mercy of an insurance company. We are making decisions that directly affect our coverage and the way we do business.

4. So much more than insurance when we utilize the services that are available.

5. Excellent value, professional support, outstanding coverage, input into litigation, great risk management, claims management and loss control services!

6. The MVRMA expertise is invaluable to us.

The 2003 Membership Survey results reflect the highest level of satisfaction to date. The MVRMA staff appreciates the confidence shown by the members. Much of MVRMA's success can be attributed to building relationships and providing cost effective risk management services. As a member owned and member controlled association, providing service is at the center of what we do. If you would like to receive a copy of the complete survey results, please call the MVRMA office.

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Counselors' Comments

 - Surdyk, Dowd & Turner

Ohio Senate Bill 120

Ohio Senate Bill 120 has amended several sections of the Ohio Revised code, but the major relevant changes are to the following sections: R.C. Sec. 2307.22 and 2307.25.

First, the revised version of R.C. Sec. 2307.22 provides that a tortfeasor is jointly and severally liable in tort for all compensatory damages that represent economic loss1 if more than 50% of the tortious conduct is attributable to that tortfeasor. That section also provides that a tortfeasor is liable only for his proportionate share of the compensatory damages that represent economic and non-economic loss if 50% or less of the tortious conduct is attributable to that tortfeasor. The proportionate share of each tortfeasor must be calculated by multiplying the total amount of the economic damages awarded to the Plaintiff by the percentage of tortious conduct assigned to each tortfeasor as determined by the trier of fact. See R.C. Sec. 2307.22(C). With respect to non-economic damages, each tortfeasor is liable to the Plaintiff only for his proportionate share of the compensatory damages that represent non-economic loss.

These changes represent a significant departure in Ohio law. Before SB 120 came into effect, a tortfeasor who was jointly and severally liable was liable for all compensatory damages regardless of the percentage of liability apportioned to that tortfeasor. For example, prior to SB 120, even if only 1% of the tortious conduct at issue in the case was attributable to a single tortfeasor, that tortfeasor was jointly and severally liable for all compensatory damages. In contrast, under the changes enacted in SB 120, a tortfeasor whose share of the tortious conduct is 50% or less is liable only for that percentage of compensatory damages, economic or non-economic, equal to the proportionate share of liability assigned to him by the trier of fact.

Also, SB 120 provides that a tortfeasor who has committed an intentional tort is jointly and severally liable for all compensatory damages that represent economic loss regardless of the percentage of tortious conduct attributable to that tortfeasor.

Along with the changes to joint and several liability of Defendants, SB 120 also provides that a tortfeasor may seek contribution from any other tortfeasor only for that amount which the tortfeasor paid in excess of his proportionate share of the common liability. Moreover, no tortfeasor may be compelled to make contribution beyond that tortfeasor's own proportionate share of the common liability. See R. C. Section 2307.25(A). Finally, there is no right of contribution in favor of any tortfeasor against who an intentional tort claim has been alleged and established.

SB 120 further provides that a tortfeasor who enters into a settlement agreement with a Plaintiff is not entitled to contribution from another tortfeasor whose liability is not extinguished by the settlement. See R.C. Section 2307.25(B). Also, a tortfeasor who settles with the Plaintiff may not seek contribution from another tortfeasor to recover any amount paid in a settlement that was in excess of a "reasonable" amount. Moreover, there is no right of contribution in favor of any tortfeasor who has been found liable for an intentional tort. See R.C. Section 2307.25(A). SB 120 also provides that a liability insurer which has discharged its obligation as an insurer by payment to the Plaintiff, is subrogated to the tortfeasor's/insured's right of contribution to the extent it has paid in excess of the tortfeasor's/insured's proportionate share of the common liability. See R.C. Section 2307.25(C).

It should be noted that SB 120 does not affect joint and several liability which arises out of actions not based in tort. Additionally, SB 120 does not affect cases in which the tortious conduct involved arises out of vicarious liability relationships such as employee-employer. Essentially, under SB 120, an employee and his employer are considered a single party when determining percentages of tortious conduct. They are not considered separate parties. See R.C. Section 2307.24.

SB 120 was passed on December 4, 2002 and became effective April 9, 2003. Finally, SB 120 applies only to causes of action that accrue on or after the effective date.

1 Economic loss includes past and future lost wages, past and future medical expense, property damage, repair expenses and "any other expenditures incurred" as a result of the tort, except expenses related to the "preparation or presentation of the claim involved." See R.C. Section 2307.11

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The Claims File

- Craig Blair

When a supervisor or employee has an incident that involves damages, there may be confusion as to how the situation should be handled. This confusion is especially true for the department that has experienced only minimal exposure to claims. Should the employee take care of repairs to city property in-house? Should he report the incident to his supervisor, to MVRMA or both? These are valid questions that require periodic review. The following questions and responses are provided to assist you when an incident occurs:

Is someone making a claim against the city or other covered party?

When a third party makes a claim against the city or other covered party (i.e., officer, employee, volunteer, etc.), the claim must be reported to MVRMA, regardless of the monetary value of the damages. MVRMA coverages apply to an individual for actions arising from the course and scope of his city duties.

Was city property damage?

If only city property was damaged, it is considered a "first-party claim." This type of claim must be reported to and paid by MVRMA, if the damages exceed or potentially exceed $500.

What should be done when a lawsuit is received?

When a lawsuit is received, it must immediately be reported to the member city's MVRMA Board representative who will report it to MVRMA within 48 hours. MVRMA will determine whether there is coverage for the claim and assign defense counsel. Generally, a lawsuit demanding the city do something rather than pay something would not be covered by MVRMA. Examples of this type of suit include complaints asking for declaratory judgement, injunctive relief or reversal of a zoning board or planning commission decision. Also, intentional acts are not covered by MVRMA. However, a lawsuit which includes covered claims as well as intentional allegations would be defended, but coverage of damages would only apply to the covered aspects of the suit. Punitive damages are another example of a claim for which MVRMA would not provide indemnification.

Does other coverage or insurance apply?

MVRMA's coverages are excess to any other insurance that provides coverage for a particular claim or lawsuit. A good example of this is the employee who is driving his own vehicle, within the scope of his job duties and has an accident. MVRMA would request the employee report the accident to his personal insurance carrier to provide coverage and defense. If the carrier states an exclusion to coverage, or the limits on the policy exceed the claim for damages, MVRMA would provide coverage accordingly. The employee will always have coverage for an accident which occurs while conducting city business.

Claims must be handled properly to protect the member as well as the pool. Hopefully, these guidelines will be helpful,

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Loss Control Lowdown

Does Your City Have a Driver Safety Culture?

-Starr Markworth

What is the leading cause of worker fatality in the United States? The answer may surprise you. It’s not machinery accidents, exposure to harmful substances, fire or falls. It is fleet motor vehicle accidents.

According to the National Highway Traffic Safety Administration, on-the-job vehicle accidents each year cause 3,000 deaths and 332,000 injuries. These incidents cost employers more than $42 billion annually in property damage, medical costs, disability and life insurance payments, in addition to the cost of lost productivity and hiring and training new or temporary replacement workers.

Given the high incidence of fleet accidents and their often devastating consequences, it is vital to minimize drivers’ risks. The best way to achieve this goal is to create a city-wide driver safety culture, which includes annual checks of employees' motor vehicle records and an active driver training program.

Driver checks should go beyond verifying the individual has a valid license. A license simply makes it legal for one to drive, not necessarily suitable to represent your city behind the wheel. It is management’s responsibility to establish criteria for the selection of drivers and to follow through with the enforcement of the established criteria. The city may desire to have a written policy defining acceptable "point" limits and possible sanctions, which may range from counseling or remedial training to discharge.

Liability should also be taken into consideration. Are you being negligent if you allow a city employee with a poor driving record to drive one of your city vehicles and he is involved in a motor vehicle accident?

The case of Joe Roane Grain Company -vs- McFarland (Tyler Court of Civic Appeals) cited in 381 S.W. 2D220, points to the clear use of the personal driving record of an employee in seeking punitive damage against the employer on the basis of gross negligence. In this case, the plaintiff alleged the employer was negligent in letting an employee with such a poor driving record (13 violations) drive a company-owned vehicle upon the public highway. The trial court permitted the driving record to be entered into evidence but limited such evidence to the effect of gross negligence. The jury then found the employer guilty of gross negligence. The punitive damage award was $24,615 to a 21 year-old man with $420 in medical expense and a whiplash injury. The judgment was affirmed by the Court of Appeals.

The message from this case comes through loud and clear; get the driving records of all who drive for you, and review them periodically.

MVRMA has several options available to assist with your driver training. We have 15 driver training videos that can be borrowed by simply contacting the MVRMA office. In addition, MVRMA sponsors and coordinates training courses for Public Works and Fire/EMS departments throughout the year. Please contact me with any questions or to discuss specific driver training for your city.

Given the high incidence of fleet accidents as well as the personal and monetary stakes involved, no organization can afford to view fleet driver safety as an option.

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Brokers Beat

Brownfield Redevelopment Service

Municipalities and corporations now have expanded opportunities to capitalize on the potential for brownfield development afforded by passage of the Small Business Liability Relief and Brownfields Revitalization Act of January 2002. A new integrated risk solution developed by Marsh paves the way to realize this potential.

"Marsh can now connect buyers and sellers with experts in real estate analysis and environmental clean-up, investors, developers, end-users, and attorneys and other transaction support specialists so that both the buyer and the seller of a site have everything necessary to move the project from concept to completion," says Alan Bressler, a Senior Vice President at Marsh.

The new federal legislation deals with weaknesses in earlier environmental legislation and creates private and public sector incentives to clean up and invest in brownfield sites. Municipalities that have title to contaminated properties through tax lien foreclosure or condemnation continue to be eligible for funding to assess the extent of contamination and to clean up the sites, and the legislation channels more money into these funds. And for the first time, the law authorizes these grant funds to be used for the purchase of environmental insurance. With regard to private sector redevelopment, the law allows purchasers who were not responsible for the existing contamination to minimize their liability.

There are as many as 650,000 brownfield sites in the United States, which would be worth approximately $500 billion in real estate values after clean-up and redevelopment, according to the United States General Accounting Office. By cleaning up sites and transforming them into tax-generating properties, tens of millions of dollars could be added annually to the tax revenue of the nation at the local level.

As a catalyst in brownfield redevelopment, Marsh can facilitate contacts between buyers and sellers and firms that specialize in environmental remediation, brownfield law, liability buy-out, realty advising, capital investment and environmental engineering. These firms are well-versed in brownfield redevelopment issues. For example, real estate advisory firms provide highest/best use analysis, planning, packaging and marketing of surplus sites and deal strategy and structuring. The brownfield redevelopment attorneys are familiar with each state’s regulatory framework and know how to minimize long-term environmental liability and maximize real estate value.

Marsh is the world leader in design, placement and servicing of customized environmental risk transfer and risk finance programs to support the acquisition, remediation and redevelopment of brownfields. "With our depth of knowledge about brownfield development and the many relationships we’ve developed with experts in this field, Marsh is positioned to be a catalyst that unlocks hidden potential and revolutionizes the way in which projects are identified, conceived and brought to fruition," Mr. Bressler says.

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Coming Events

June 16 - 9:00 am
MVRMA Quarterly Board Meeting
MVRMA Offices

June 19
Supervisory Training
11 sessions every other week

June 25 - 8:30-11:30 am and 12:30-3:30 pm
Confined Space and Heat Over Exposure (2 sessions)
MVCC

August 20 - 8:30-11:30 am and 12:30-3:30 pm
Hazard Communication (2 sessions)
MVCC 

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Letter to the Editor

(The following is an excerpt from a letter to the editor written by David E. Beach, Director of Public Works at the City of Beavercreek.)

The recent (Brokers' Beat) article in the April edition of "Risky Business" has created some cause for concern within the Department of Public Works at the City of Beavercreek. In particular, the final sentence of the article "Be assured, however, the cost of the signs will be far outweighed by the cost of potential claims or lawsuits" seems to imply that MVRMA wholly endorses such installations on a City-wide basis. If so, the publication of such advice/policy immediately places the burden of compliance on the jurisdiction and presents far more liability than did any local pedestrian crossing problem that may or may not exist. The problem with the article begins with the lack of attention to specific details. For instance:

1. The signage added at Michigan State University was primarily targeted for "mid-block" crosswalks. Your article abbreviated this to "selected crosswalks" and then inferred that "all streets with crosswalks need signs." Virtually every street intersection in the City contains one or more crosswalks, either marked or unmarked.

2. In the State of Ohio, mid-block crosswalks are specifically avoided due to their hazardous nature. Exceptions may be seen in downtown Dayton, where most are signalized. To infer that college campus pedestrian traffic is representative of the conditions experienced by members of MVRMA is, in my opinion, a far stretch.

3. Were tests conducted on private (university) streets, public streets, or a combination thereof? How did the signs affect snow removal efforts?

4. The MVRMA article fails to mention that the specified observation period, with an increase from 12 stopped vehicles to 221 stopped vehicles, was conducted on "Shaw Lane, one of the highest volume roads on campus, with up to 20,000 vehicles per day."

While there may be situations and occasions where the proposed signage may be beneficial, the use of the red vehicle yield symbol would possibly conflict with other nearby regulatory signs if placed at a standard intersection.

Executive Director's Comments:

The MVRMA staff encourages comments from readers of our newsletter and wants to acknowledge that Mr. Beach's comments are well taken. MVRMA does not endorse the installation of "Yield to Pedestrian" signs at every intersection. The Ohio Uniform Manual of Traffic Control Devices should be followed to determine if the use of this sign is appropriate at a specific crosswalk.

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